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Frequently Asked Questions

 How can I communicate with customer service? Write to us at, we will respond to you within a maximum of 2 business days. We will take care of answering any questions in general or questions related to your order from the initial consultation to its final stage. Do not hesitate to contact us.
How can I place an order? In our online store within our website. If you require special modifications to our products, please write to us at to place your order.
When will my order be shipped? Our production times vary according to each product; all are indicated on our website. Once we finish manufacturing your product, it will be sent to the agreed address.
What is your return policy? Refunds must be previously agreed with Lagofondo, write to us at info@lagofondo so we can analyze your situation.
Can I customize any product? All our products are adaptable to your requirements. If you require special measures or changes to any of our products, do not hesitate to write to us at so that we can contact you directly and discuss your project.
What forms of payment do you accept? We accept all credit and/or debit cards, as well as PayPal.
Do you offer special prices to architects and designers? Yes, please write to us at to let you know about our special prices.